Privacy Policy


SynergyWorks is committed to our customers' privacy as described in this statement.

  • About this policy

    This privacy policy outlines how we (SynergyWorks Internet) will handle any information that we store on our systems. We have the highest respect for your privacy and will take every step to protect your information. We provide this document so you are aware of how your information will be used by us. This policy applies both to visitors to our website and our customers.

    SynergyWorks gives you access to certain information about you for the purpose of viewing and, in certain cases, updating that information. To view or change this information, log-in to your account.

  • Hosting Services

    We will never sell or release your email address to third parties. We do however, reserve to right to contact you with promotional offers or other information related to our products and/or services. We will never send you emails unrelated to our web hosting and domain name services. You will only be sent these emails if you have previously agreed to receive promotional email from us.

    Your email account is protected by a password chosen by you, which is encrypted within our Mail Server. No staff member has 'plain text' access to your passwords. Messages which flow through our email servers, are NOT logged.

    SynergyWorks disclaims any intention to censor, edit, or engage in review or surveillance of communications stored on or transmitted through its facilities by customers or others, other than to troubleshoot an account. SynergyWorks will, however, review, delete, or block access to communications that may harm SynergyWorks, its customers or third parties. This process is automated by our servers and is purely for protection of our network from SPAM and Virus infection.

    Like most standard website servers, we use log files. This includes Internet protocol (IP) addresses, browser type, referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the site, track user's movement in the aggregate, and gather broad demographic information to aggregate use. Log files are also used to identify and correct website errors. IP addresses, etc. are not linked to personally identifiable information.

    Ordering Hosting

    We will request contact information, such as your name, mailing address, email address, phone numbers, and credit card numbers when a hosting account is ordered. This information is used for billing information, processing credit card charges, and contacting you in regards to your hosting account. If there is a problem while processing an order, this information is used to contact you.

helpdesk@synergyworks.co.uk